Effective Date: March 25th, 2026
These Terms and Conditions ("Terms") govern your access to and use of Pitchdex, a platform operated by Cactus Marketing Inc. By using Pitchdex, you agree to these Terms.
If you do not agree, do not use the platform.
Pitchdex is operated by:
Pitchdex is an outbound email platform designed to help founders identify relevant venture capital contacts and manage fundraising outreach.
You must be at least the age of majority in your jurisdiction to use Pitchdex. By using the platform, you confirm that you can legally enter into these Terms.
To use certain features, you may need to create an account. You agree to provide accurate information and keep your login credentials secure.
You are responsible for all activity under your account.
You agree not to use Pitchdex:
You are solely responsible for the emails you send, the contact data you use, and your compliance with all applicable laws and regulations.
Pitchdex provides tools for outreach and campaign management, but we do not guarantee fundraising outcomes, investor responses, meeting bookings, or business results.
You are responsible for ensuring that your use of the platform, including any email outreach, complies with applicable laws, email rules, privacy laws, and third-party platform requirements, including Google requirements where relevant.
Pitchdex may connect with third-party services such as Google, AWS, and Stripe. Your use of third-party services may also be subject to their own terms and policies.
We are not responsible for third-party services or for any downtime, errors, or losses caused by them.
Certain features may require payment or a subscription. By purchasing a paid plan, you agree to pay the applicable fees.
Payments are processed through third-party providers such as Stripe. Unless otherwise stated, fees are non-refundable.
We may change pricing or subscription features at any time, but changes will apply prospectively.
We may retain account and platform data even if your subscription ends, in order to preserve your information in case you return to the platform.
For details on how we handle your data, please review our Privacy Policy.
Pitchdex and all related content, software, branding, design, features, and materials are owned by or licensed to Cactus Marketing Inc. and are protected by applicable intellectual property laws.
You may not copy, modify, distribute, reverse engineer, or exploit any part of the platform except as permitted by law or with our written permission.
You retain ownership of the content and data you upload or submit to the platform. By using Pitchdex, you grant us a limited right to host, process, transmit, and use that content as necessary to operate and improve the service.
You represent that you have the rights necessary to use and upload your content and data.
We may modify, suspend, or discontinue any part of Pitchdex at any time, with or without notice.
We do not guarantee uninterrupted or error-free service.
Pitchdex is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the platform will meet your requirements or that outreach conducted through the platform will produce any specific result.
To the fullest extent permitted by law, Cactus Marketing Inc. and its affiliates, officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, business opportunities, or goodwill arising from or related to your use of Pitchdex.
To the fullest extent permitted by law, our total liability for any claim relating to Pitchdex will not exceed the amount you paid us in the 12 months before the claim arose.
You agree to indemnify and hold harmless Cactus Marketing Inc. and its affiliates, officers, employees, and contractors from claims, damages, losses, liabilities, and expenses arising out of your use of Pitchdex, your content, your outreach activity, or your violation of these Terms or applicable law.
We may suspend or terminate your access to Pitchdex at any time if we believe you violated these Terms or used the platform in a harmful, unlawful, or risky manner.
You may stop using the platform at any time.
These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.
We may update these Terms from time to time. Continued use of Pitchdex after updated Terms are posted means you accept the revised Terms.
If you have questions about these Terms, contact:
